Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They allow us to recognize your device and remember certain information about your preferences and actions on our website.

Similar technologies include web beacons, pixels, tags, and local storage, which serve similar functions to cookies. When we refer to "cookies" in this policy, we include these similar technologies.

2. How We Use Cookies

Knowledge Genie Ninja uses cookies to:

• Ensure our website functions properly and securely
• Remember your preferences and settings
• Improve your browsing experience
• Analyze website usage and performance
• Provide relevant content and advertising
• Comply with legal obligations

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly and cannot be disabled. They include:

• Security cookies: Protect against security threats and ensure safe browsing
• Session cookies: Maintain your session as you navigate through pages
• Cookie consent cookies: Remember your cookie preferences
• Load balancing cookies: Ensure optimal website performance

Legal basis: Legitimate interest (essential for website functionality)

Retention period: Session duration or up to 1 year

3.2 Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Language preferences: Remember your preferred language settings
• User interface preferences: Save your display and layout preferences
• Form data: Remember information you've entered in forms
• Region settings: Customize content based on your location

Legal basis: Consent

Retention period: Up to 2 years

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics: Tracks website usage, traffic sources, and user behavior
• Performance monitoring: Identifies technical issues and page load times
• A/B testing: Helps us test different versions of our website
• Heat mapping: Shows how users interact with different page elements

Legal basis: Consent

Retention period: Up to 26 months

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure their effectiveness:

• Social media integration: Enable sharing and social media features
• Advertising networks: Deliver targeted advertisements based on interests
• Remarketing: Show relevant ads to previous website visitors
• Conversion tracking: Measure the effectiveness of our marketing campaigns

Legal basis: Consent

Retention period: Up to 2 years

4. Third-Party Cookies

Some cookies are set by third-party services that appear on our website:

4.1 Google Services

• Google Analytics: Website analytics and reporting
• Google Ads: Advertising and remarketing
• Google Fonts: Web font delivery

4.2 Social Media Platforms

• Facebook: Social sharing and advertising
• LinkedIn: Professional networking and B2B advertising
• Twitter: Social sharing and engagement

4.3 Other Third Parties

• Content delivery networks: Improve website loading speeds
• Customer support tools: Live chat and help desk functionality
• Email marketing platforms: Newsletter and email campaign management

5. Cookie Consent and Management

5.1 Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

• Accept all cookies
• Accept only necessary cookies
• Customize your cookie preferences

5.2 Cookie Settings

You can manage your cookie preferences at any time by:

• Clicking the cookie settings link in our website footer
• Using your browser's cookie management tools
• Contacting us directly with your preferences

5.3 Withdrawing Consent

You can withdraw your consent for non-essential cookies at any time:

• Change your preferences using our cookie management tool
• Delete cookies through your browser settings
• Contact us to opt out of specific cookie categories

6. Browser Cookie Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Allow only first-party cookies
• Delete existing cookies
• Set warnings before cookies are stored
• Set automatic deletion when you close the browser

Browser-Specific Instructions:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions > Cookies and site data

7. Mobile Device Settings

On mobile devices, you can control cookies and similar technologies through:

• iOS: Settings > Safari > Privacy & Security
• Android: Browser settings > Site settings > Cookies
• App settings: Individual app privacy settings

8. Consequences of Disabling Cookies

If you disable cookies, some features of our website may not function properly:

• You may need to re-enter information repeatedly
• Personalized content and preferences may not be saved
• Some interactive features may not work correctly
• We cannot provide an optimal browsing experience
• Website analytics will be less accurate

9. Cookie Retention Periods

Different types of cookies are stored for different periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain until they expire or you delete them
• Security cookies: Typically expire after 1 year
• Analytics cookies: Usually expire after 2 years
• Marketing cookies: Vary from 30 days to 2 years

10. International Transfers

Some of our third-party cookie providers may transfer your data outside the UK/EEA. We ensure appropriate safeguards are in place:

• Adequacy decisions by the UK/EU authorities
• Standard contractual clauses
• Certification schemes and codes of conduct
• Binding corporate rules

11. Updates to This Policy

We may update this Cookie Policy to reflect:

• Changes in our use of cookies
• New legal requirements
• Updates to third-party services
• Technological developments

We will notify you of any material changes by updating the "Last updated" date and, where appropriate, providing additional notice on our website.

12. Your Rights

Under UK data protection law, you have rights regarding cookies and personal data:

• Right to information: This Cookie Policy and our Privacy Policy
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for non-essential cookies
• Right to complain: Lodge a complaint with the Information Commissioner's Office

13. Cookie Audit and Monitoring

We regularly review and audit our use of cookies to ensure:

• Compliance with legal requirements
• Accuracy of cookie information
• Proper functioning of consent mechanisms
• Effectiveness of cookie management tools

14. Contact Information

If you have questions about our use of cookies or would like to exercise your rights, please contact us:

15. Data Protection Officer

For specific data protection questions, contact our Data Protection Officer:

Email: [email protected]